RemoteSupport
GLPI Plugin for direct VNC connection inside ticket
This Plugin add a simple button inside tickets:
If user is correctly connected to one or more computer it will launch a VNC connection using the computer name
- Prerequisites
-
VNC Must be installed in the destination PC
-
PC Name must me correct and resolved inside your DNS Server
-
Add a script in your pc and add a node inside regedit
-
write a script (you will find inside resources) like this (let's assume in c:\startVNC.bat)
SET S=%1
SET S=%S:~7,-2%
call "C:\Program Files\TightVNC\tvnviewer.exe" %S%
quit 0
- Open regedit and add Windows Registry Editor Version 5.00
[HKEY_CLASSES_ROOT\vnc]
@="URL:vnc Protocol"
"URL Protocol"=""
[HKEY_CLASSES_ROOT\vnc\shell]
[HKEY_CLASSES_ROOT\vnc\shell\open]
[HKEY_CLASSES_ROOT\vnc\shell\open\command]
@="\"c:\\startVNC.bat\" \"%1\""
- Download and install the plugin as usual
TODO: a lot of documentation