RemoteSupport

GLPI Plugin for direct VNC connection inside ticket

This Plugin add a simple button inside tickets:

If user is correctly connected to one or more computer it will launch a VNC connection using the computer name

• Prerequisites

1. VNC Must be installed in the destination PC

2. PC Name must me correct and resolved inside your DNS Server

3. Add a script in your pc and add a node inside regedit

4. write a script (you will find inside resources) like this

SET S=%1

SET S=%S:~7,-2%

call "C:\Program Files\TightVNC\tvnviewer.exe" %S%

quit 0