27 lines
696 B
Markdown
27 lines
696 B
Markdown
# RemoteSupport
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GLPI Plugin for direct VNC connection inside ticket
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This Plugin add a simple button inside tickets:
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If user is correctly connected to one or more computer it will launch a VNC connection using the computer name
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- Prerequisites
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1) VNC Must be installed in the destination PC
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2) PC Name must me correct and resolved inside your DNS Server
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3) Add a script in your pc and add a node inside regedit
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1) write a script (you will find inside resources) like this
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> SET S=%1
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>
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> SET S=%S:~7,-2%
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>
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> call "C:\Program Files\TightVNC\tvnviewer.exe" %S%
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>
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> quit 0
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